Use the Tenant Portal if your apartment is in need of routine or semi - urgent maintenance. Submit your request under the REPAIRS tab. (Read descriptions below).
**For all after hours maintenance emergencies contact the Resident Assistant first. **
Contact a Resident Assistant IMMEDIATELY if you are having a maintenance emergency such as :
Routine: A maintenance technician will respond in the order of urgency within 72 hours during regular weekday business hours. Examples may include but are not limited to:
Semi-urgent: A maintenance technician will respond within 24-48 hours. Examples may include but are not limited to: